​Last updated: September 13, 2026

​

Thrive Wellness Collective ("we," "us," or "our") operates the website [yourwebsite.com] (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, book a service, or contact us.

​

We are committed to protecting your privacy in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

​

1. Information We Collect

We collect personal information you provide directly to us, including:

• Contact form submissions: name, email address, phone number (if provided), and the content of your message

• Booking/appointment requests: name, email, phone number, preferred service, and appointment details

• Email newsletter signups: name and email address (if you opt in)

We do not knowingly collect sensitive information such as health, financial, or government ID details through these forms unless you voluntarily include them in a message.

​

2. How We Use Your Information

We use the personal information we collect to:

• Respond to inquiries and booking requests

• Schedule, confirm, and manage appointments or services

• Send you updates, confirmations, or reminders related to your booking

• Send occasional newsletters or promotional content, if you've opted in (you can unsubscribe at any time)

• Improve our Site and services

We do not sell your personal information to third parties.

 

3. How We Share Your Information

We may share your information with:

• Service providers: Our website is hosted on Wix.com, which processes form submissions and stores site data on our behalf. Wix may use cookies and collect technical data as described in Wix's own Privacy Policy.

• Email/booking tools: If we use third-party scheduling or email marketing tools integrated with our Site, those providers may process your information solely to deliver that service.

• Legal requirements: If required by law, court order, or to protect our rights, safety, or property.

We do not share your information with third parties for their own marketing purposes.

 

4. Cookies

Our Site, hosted on Wix, may use cookies and similar tracking technologies for basic site functionality. If we enable analytics or marketing cookies in the future, we will update this policy and, where required, request your consent.

 

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, respond to your inquiries, or comply with legal obligations, after which it is securely deleted or anonymized.

 

6. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Withdraw consent to our use of your information (e.g., unsubscribe from emails)

• Ask us to delete your information, subject to legal or business record-keeping requirements

To exercise any of these rights, contact us using the information below.

 

7. Security

We take reasonable technical and organizational measures to protect your personal information against loss, misuse, or unauthorized access. However, no method of transmission over the internet is 100% secure.

​

8. Children's Privacy

Our Site is not directed at children under 13, and we do not knowingly collect personal information from children.

​

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

​

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Thrive Wellness Co Email: majadegen.physio@gmail.com Phone: (647)769-2680 Address: 2017B Danforth Ave, Toronto, ON M4C 1J7